866-641-3792   or     Video Chat


Continuing to Spread Awareness of Fraud
& Identity Theft

At First Southwest Bank, the security of customer information is our top priority. We're here to help protect you from telemarketing fraud, impersonation, identity fraud, lottery fraud and jury selection fraud, just to name a few. One of the best ways to avoid becoming a victim of fraud is to become an educated consumer. Follow these simple guidelines to help safeguard your information.

If you are suspicious about anyone contacting you or sending you unsolicited lottery checks,
please visit the FBI Website for more information about fraud. Another good site for banking security information is the FDIC Consumer News page.

What does First Southwest Bank Do with Your Personal Information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, of this sharing. Federal law also requires us to tell you how we collect, share and protect your personal information.  Please read this notice carefully to understand what we do.

International Debit Card Usage

Due to excessive international fraud, customers will not be able to use their First Southwest Bank debit cards at an international merchant. Please call us for more information.

Internet Gambling Transactions

You may not use your First Southwest Bank account in connection with any business of placing, receiving or otherwise knowingly transmitting bets or wagers by any means which involves the use, at least in part, of the Internet, or for any other transaction which is prohibited by Federal Reserve Regulation GG - Unlawful Internet Gambling Enforcement Act of 2006.

This notice serves as your disclosure for customers receiving their statements through Internet Banking.


Play these videos to learn more about how you can help protect your information and accounts!

Five Ways to Help Protect Your Identity

What To Do After A Data Breach

How to File a Complaint with the Federal Trade Commission

Protect Your Computer from Malware

Hacked Email - What To Do

IRS Imposter Scams

Defend Against Ransomware

Public Wi-Fi Networks

Hijacked Computer: What to Do

Please be aware that you are leaving fswb.bank and will be redirected to a third-party website. First Southwest Bank has no control over information at any third-party site accessed from fswb.bank. First Southwest Bank makes no representation and is not responsible for the quality, content, nature, or reliability of any linked site. While this is a link to one of our vendors that provide services to our customers, or to a third-party site for information, the inclusion of any link does not imply verification or monitoring by First Southwest Bank. In no event shall First Southwest Bank be responsible for your use of a third-party site.

By continuing I acknowledge that I have reviewed First Southwest Banks's Privacy Policy.